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“Upon arrival they were expecting me, helped me fill out the forms, and then Dr Strutz was ready to see me.” in 13 reviews
“He is always spending enough time to listen and understand your problem.” in 2 reviews
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Peter S.
Internal Medicine and Primary Care
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- Stephen F.SoMa, San Francisco, CA01Jan 8, 2024
Doctor stretz almost killed me with his mis diagnosis. He was trying to be a psychologist
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Jennifer S.
Jan 9, 2024
Steve, we are very sorry to see your comment. I have left you four messages over the past three weeks suggesting that you put yourself in the care of a provider closer to home that can help you resolve your ongoing issues. I hope that you have been able to find someone. You might try calling your health plan if you are having difficulty
Regards - Steve C.San Francisco, CA02Dec 8, 2023
I am a new patient to Dr Strutz, but was just especially impressed with the entire experience. Beginning with my first phone call to his office, answered by a real person, who was very professional and so pleasant to speak to. Got all my questions answered, and scheduled my appointment. Upon arrival they were expecting me, helped me fill out the forms, and then Dr Strutz was ready to see me. No sitting and waiting like happens in so many medial office visits. Lastly, and obviously most important, Dr Strutz was just a down-to-earth soul who listened well, put me at ease, and explained all about his approach to medicine. He then explained his recommended approach for my situation, and before I left his office I was already scheduled for each specialist I needed to see. Refreshing to find a medical experience that was delivered with 5-star care.
Helpful 0Thanks 0Love this 0Oh no 0 - G W.Fallbrook, CA0212Jul 28, 2022
Dr. Strutz has been my primary care physician for a while. From the very first visit I was thinking, I need to find a better doctor, but his office was close to home and very convenient. Each time I visited Dr. Strutz office the amount of time with Dr. Strutz always seemed to be rushed. When my office visit was done I would leave the office thinking Dr. Strutz never takes enough time for me to ask questions and explore his diagnosis. As an example, when I would get blood work done his office would not allow me to obtain the blood test results in advance so that I could review it and be prepared to ask informed questions. After multiple times of "rushed office visits" on my last office visit Dr. Strutz he made a new diagnosis and then left the examination room. No time to inquire about the new diagnosis, or what to do or not do. I called Dr. Strutz's office back the next day and asked for a referral to a specialist. As usual (perhaps I should say as always), the office staff was confused and could not get me the referral. It took 5 calls to the office to finally get the referral! In regard to the office staff, it seems that Dr. Strutz's office is a bit of a revolving door for office help. The office turn over was significant! Virtually every time I needed refills for my standard medications the office staff would bungle it and it would take 3 or more return calls to Dr. Strutz's office to get my routine medication refills! All in all, not a doctor I would recommend.
Then I decided to finally change over to another doctor and asked for my records to be transferred. Strutz's office sent me an email stating that the charge to send my records to my new doctor would cost me $35! So I called Strutz's office to discuss this and supposedly a new person answered. She spoke so softly that I could barely make out what she was saying. She said she just started 2 days ago. I asked her to speak up and asked her what her name was. She said "Ditz" I said "Ditz" and she said yes!! I could not believe what I heard, I asked her to spell her name and she spelled out "Ditz"! So unprofessional. I simple said good by and hung up.
One final comment. A few friends of mine have used Dr. Strutz and have experienced much of what I did. One very common comment from all of us is that he is the most arrogant doctor any of us have known (this may be part of the reason his office is a revolving door for office help)! When one of my friends complained Struz said "I am the captain of my ship". My friend abruptly changed doctors.Helpful 0Thanks 0Love this 0Oh no 1 - Jason P.Oceanside, CA022Mar 5, 2022
Dr Strutz is a great doctor. Im a little upset because he sent me to a doctor who ended up microchipping me. After 12 years I needed to get a check up because he is one of the only doctors I trusted and he wouldn't do it. There is more going on behind the medical scene than we are aware of. Didnt know that if you have surgery then they will try to kill you off with cancer down the road.
Helpful 0Thanks 0Love this 0Oh no 0 - Barbara B.Menifee, CA06Jun 9, 2022Updated review
He is the moodiest doctor! Oh he is nice to you at first but when u disagree with him he gets moody. I think it's time for him to retire.
Helpful 0Thanks 0Love this 0Oh no 0Feb 24, 2022Previous reviewI find him to be rude and very moody. He give you a lot of medication but never seems to be able to tell u what's wrong. He says one thing and does another. He is not a very personable doctor.
- Herika K.Temecula, CA051Dec 7, 2021
Dr Strutz is amazing! His bed side hospitality, knowledge and enthusiasm are enchanting. We are so grateful for him and his staff that was also incredibly amazing! Thank you
Helpful 0Thanks 1Love this 0Oh no 0 - Brian C.PACIFIC PALISADES, CA0123Oct 7, 2021
This doctor snd his office staff are the nicest caring office and professional medical office you will ever find. I cannot say enough good things about Dr. Strutz and his staff. Doctor Strutz listens and knows the best specialists to send one if needed. Five Stars for sure!!
Helpful 0Thanks 0Love this 0Oh no 0 - Emily S.Fallbrook, CA02Feb 17, 2021
Awesome family Dr!!!! Dr Strutz has been our doctor for many years and he is always so knowledgeable and takes the time to answer all your questions and concerns! He is super upbeat and funny and always put a smile on everyone's face! The office staff is just as great and always so friendly and get you in as soon as possible! I would highly recommend Dr Stutz!
Helpful 1Thanks 0Love this 0Oh no 0 - Tim R.Vista, CA0301Feb 17, 2017
Dr. Strutz, assistant/wife, Jenny, and the entire staff are very professional and friendly. Dr. Strutz may come to work in Levis (that is true Fallbrook Style), but he knows his profession and is always willing to listen, discuss and educate patients on conditions/symptoms/solutions. And he does not "over medicate" patients as most doctors do these days.
Strutz Medical is definitely not your typical "cattle call, get 'em in, get 'em out" doctor's office. It is a throwback to the "house call" era. In fact, Dr. Strutz made many house calls, even during Monday Night Football to our home to take care of my severely handicapped brother in law.Helpful 3Thanks 0Love this 0Oh no 0 - Valerie P.Rancho Santa Fe, CA170106Feb 3, 2017
Dr. Peter Strutz seems to be a nice enough guy but one of his office staff in particular, Jenny (I believe her name to be) focuses on collecting money whether it is due or not. Someone in the office scheduled my husband for an appointment incorrectly. Since it was not in his schedule, he did not show. He explained to one of the women at the front desk when he arrived at his next office visit, that there was a misunderstanding and the appointment time and date was not the same as what he had. The woman working that day told him not to worry about it. He received a message following this appointment from another person in this office (possibly Jenny) stating he stilled owed the $50.00. He called on numerous occasions trying to resolve this thinking it wasn't that big of deal as it was a misunderstanding. Each time he called they did not answer or were out of the office. It's difficult to reach anyone because the doctor is off many days during the week.
Today we receive a Collections Notice for the $50.00!!! Unbelievable! My husband is handicapped and the last thing he wants is not have a good relationship with his doctor. Or a hit on his credit score!! On top of that when I called upon receiving the collection's notice, Jenny hangs up on me. So between the unavailability, the lack of compassion and the focus on payment for services not rendered and that I just read another review that they request a fee for patient records...I would not recommend this medical practice.
I can relate to Stephan F's review.Helpful 3Thanks 0Love this 0Oh no 0
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